Customer Protection
Refund Policy
Effective Date: November 15, 2026 · Version 1.0.0
1. 30-Day Money-Back Guarantee
At 7bee, we take pride in building a fast, offline, and reliable desktop conversion instrument. We offer a 30-day, no-questions-asked 100% money-back guarantee on all 7bee Pro and 7bee Team license purchases.
2. Eligibility
If you are not completely satisfied with your purchase for any reason, or if 7bee does not meet your conversion requirements, you are eligible for a full refund within 30 calendar days from the date of purchase.
3. How to Request a Refund
To request a refund, simply send an email to [email protected] with:
- Your order email address
- Your Lemon Squeezy order number or receipt reference
You do not need to provide a reason, though any feedback on what we could improve is always appreciated.
4. Refund Processing Time
Once requested, refunds are processed via our payment provider (Lemon Squeezy) within 24 to 48 business hours. Depending on your financial institution or credit card issuer, the credited funds will typically appear in your account within 3 to 7 business days.
5. License Status Post-Refund
Upon issuance of a refund, the associated license key will be deactivated. You may continue to use the Free Community edition of 7bee for personal conversions.
6. Contact Us
If you have any questions about this Refund Policy or encounter any issues with your license, please contact us at:
Email: [email protected]
Entity: 7bee Software
Website: https://7bee.app